Customer retention refers to the length of time that a customer stays with a business. This is frequently referred to as the churn rate and
To gain new business-to-business customers, you must fulfill their needs, problems, objectives, interests, and purchasing behaviors. All of these factors have undergone considerable changes in
Inside sales has been evolved to handle larger customers with more sophisticated demands in recent years. Therefore, the inside sales manager of a B2B sales
As director of sales for a global industrial company, I made certain B2B purchasing decisions for my company. In that process, I had the opportunity
Are you tired of the slow exodus of valuable customers leaving for competitors each year? You pour thousands of dollars in market research, marketing materials,
Asking target-oriented sales questions to quickly uncover everything you need to know throughout the sales cycle will enable your percentage of successful outcomes to increase.