Industrial Marketing

Industrial brand identity: Definition and benefits

Industrial brand identity is considered a fundamental concept for a brand to continue its development and growth in competitive industrial markets.

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Industrial brand identity consists of what your brand says, your values, how you express your product (industrial goods and services), and the emotional response you want B2B customers to have when they contact it. In essence, your brand identity is your business’s personality and a commitment to your customers.

The brand identity definition encompasses all aspects of the brand. It represents the whole of the brand rather than its parts. Industrial brand identity is considered a fundamental concept for a B2B company to continue its development and achieve profitable growth in competitive industrial markets.

There is no doubt that there is tough competition in today’s changing and dynamic market structures. Therefore, an industrial vendor has to create brand perception with the right and effective scopes to adapt to these conditions.

examples of branding in marketing

Brand is the spirit of your company

Creating a B2B brand requires a broader framework than meeting customers’ needs or solving their problems. The brand reflects the spirit, vision, and goals of the company. Therefore, the brand image should be considered a tactical tool and the industrial brand identity as a strategic tool. In this sense, industrial branding is a concept that must be included in the business strategy, especially in industrial companies.

To be successful, an industrial company must consistently deliver on quality and satisfaction. it must meaningfully differentiate itself from competitors in order to earn customer preference. It’s brand personality must be relevant, convenient, and widely available to its target market; and it must appeal to their unique problems, requirements and expectations.

A successful industrial brand earns its customers’ loyalty and affection by providing a level of quality, confidence, efficiency and assurance that is worth paying a premium for.

what is your brand personality

What is brand identity?

Brand identity is defined as the general opinion and impressions of consumers about the brand. For industrial B2B markets, we can use the term B2B industrial brand identity to describe the concept. It includes various qualities such as brand price, brand quality, likability, and usefulness.

The brand also encompasses what kind of companies the customers are and the technical characteristics of the brand. So, it helps the product or service stand out from its competitors in B2B markets.

Brand identity is the brand associations that are accepted in the minds of B2B customers. Whether realistic or emotional, a brand is a subjective and perceptual concept primarily formed from the customer’s perspective. When it comes to industrial brand image, perception of the truth is more important than the truth itself. The reality perceived by the customers, not the fact of the brand, creates the industrial brand identity.

Industrial brand identity and brand image

Identities create company and brand image. However, besides the organization and industrial brand identity, effective marketing activities also contribute to the development of the brand personality. Some of those industrial marketing activities are; customer relationship management, sponsorship, public relations, product management, crisis management, and supportive –online and conventional– advertising.

Essentials of industrial brand identity

While a strong brand identity enables B2B businesses to develop more quickly than conventional rivals, it can also help reinforce connections and relationships with other crucial customers.


Why do you need a brand identity?

The reason B2B brands are not as well-known in society is fairly self-explanatory. Businesses that target individual consumers position themselves as part of the society. whereas businesses that target other businesses target more niche industrial markets. However, just because the target market is smaller does not negate the need of corporate brand identity.

Many assume that choices in the B2B markets are made completely on the basis of functionality, with very little feelings involved. However, branding is about eliciting emotional responses and, as such, should not be necessary for pragmatic and cost-effective judgments, correct? False!

While technical features and functionality are critical, business decisions are more time consuming than B2C transactions, requiring multiple layers of approval and talks with the vendor. Investments are often much greater in size and carry a significantly higher risk profile. All of this implies that a B2B business must be trusted and project an image of dependability. Ignoring branding principles or developing brand voice is unlikely to persuade a potential customer that they are trustworthy.

Human decisions are emotional

The more we understand in sciences like neuroscience, the more evidence reveals that human decisions are emotionally motivated, even when we attempt to be impartial and rational.

Only 10% of B2B purchasers sense a difference in the products and services offered by your company, yet 70% of buyers who perceive intrinsic worth will acquire your product. Thus, even if two organizations offer the exact same service, the buyer is considerably more likely to choose the vendor with whom they are familiar.

branding, marketing and business development

How to create an industrial brand identity?

All these are factors that influence the perceived image of a brand by industrial customers. Unlike other activities, brand management includes visual and kind of sensory components.

For example, the image of products is a compelling concept that influences customers’ impressions of an industrial company or its brand. Therefore, a solid brand image created using a differentiative product image should be treated as a starting point, not as something useless in the effort to acquire and retain customers.

1. Your brand should have a personality

As an industrial B2B company, it’s easy to forget that we’re marketing not only to businesses, but to individuals within those businesses. In the B2C world, businesses prioritize their demographic consumer in their marketing and branding strategies; this should be no different in B2B.

At the end of the day, a person is ultimately responsible for deciding whether or not to do business with you, which is why it is critical for your industrial brand to have personality.

2. Your industrial brand identity should be unique

An often used concept in industrial branding is to simply state, “We’re the best!” It’s admirable to be “the best,” and claiming that title must have some validity, given how frequently it’s used in marketing and branding. We certainly don’t see many businesses proclaiming “We’re second best!” but perhaps that might garner some more attention.

The idea is that the industrial B2B market is saturated with comparable goods and services, and we are continually bombarded with content, therefore standing out is necessary to cut through the noise and generate new leads.

3. Steer clear of inconsistencies

Inconsistencies breed suspicion and can be extremely detrimental to your business. Inconsistencies in branding extend beyond logos and appearances. It is critical for the industrial company to have a consistent brand voice and terminology across departments when developing technical content and interacting with customers.

To ensure that your sales team is constantly portraying your brand voice, build a content sample. A content sample is simply a compilation of the content that best exemplifies your industrial brand identity. This can be distributed to your staff or kept on file for future reference.

4. Identify and assess your brand value

When it comes to brand development, it can be daunting to determine where the most of your effort should be focused. You can have a better understanding of your brand’s requirements by closely examining your inbound marketing analysis. Extract key factors and samples of products that most properly reflect your brand’s values from these.

Then, choose the top three factors that best define your brand’s principles and grant them a financial value from this selection. I find it much easier to assess worth when it has a financial value. This method could also be used to determine where to reduce spending or where to divert attention.

industrial brand identity is more important nowadays

5. Cultivate a brand promise

Every successful industrial B2B company should have a core mission, which is almost always prominently displayed in the entrance or on the homepage of their website. Your mission of the company should pervade everything it does.

Integrating a brand promise that is consistent with your core mission can be an effective method to build trust and promote brand loyalty. A brand promise contains the distinctive benefits that your brand can offer its customers and the principles that your company upholds. Committing how each client will benefit may actually help your business prosper.


Your brand is your business’s heart and soul. There are numerous mechanical components that operate in unison to keep a firm running, but the industrial brand identity is the core essence that attracts and retains B2B customers.

Building brand identity is more critical than ever for industrial corporations. Increasingly, B2B organizations are developing their branding strategy, and as a result, we may anticipate branding innovations that add value to both the client and employer. Brands that embrace aspects such as digital technology or technical content marketing can get an advantage over their competitors.